Posts Tagged Microsoft Internet Explorer

Event ID 1041 after uninstalling Internet Explorer 8

Having removed Internet Explorer 8 from a Citrix Presentation Server farm, the following errors started appearing in the Application Log:

IE8 uninstall errors in App. Log (1)

IE8 uninstall errors in App. Log (1)

It shows up with 2 different messages, but with the same event ID:

IE8 uninstall errors in App. Log (2)

IE8 uninstall errors in App. Log (2)

.. and

IE8 uninstall errors in App. Log (3)

IE8 uninstall errors in App. Log (3)

This happens because IE8 doesn’t remove all traces when it uninstalls. There’s 2 leftover (empty) keys in the registry, and the errors then appear everytime a user is accessing IE7.

The keys to delete are:

7B849a69-220F-451E-B3FE-2CB811AF94AE

CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D

And they are both found in:

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\

Apparently this error has been present since IE8 beta, and it still hasn’t been fixed by Microsoft. Shame on you.

No restart needed.

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